INDIAURAJEWELS is an online jewellery store offering stylish and affordable artificial Indian jewellery for everyday wear, festive occasions, parties, and special moments.
2. What type of jewellery does INDIAURAJEWELS offer?
We offer a beautiful range of necklaces, earrings, bracelets, bangles, rings, anklets, and other trendy jewellery designs.
3. Is INDIAURAJEWELS jewellery real gold or silver?
Our jewellery is primarily artificial/fashion jewellery. If a product is made with a specific precious metal or material, the details will be clearly mentioned on its product page.
4. How can I place an order?
Choose your favourite product, add it to your cart, proceed to checkout, enter your details, select your preferred payment method, and place your order.
5. What payment methods do you accept?
We accept the payment options available at checkout, which may include UPI, debit/credit cards, net banking, and other supported payment methods.
6. Is online payment secure?
Yes. Our checkout uses secure payment processing and SSL technology to help protect your payment and personal information.
7. How long will my order take to arrive?
Delivery time depends on your location and shipping method. Please check our Shipping Policy for detailed delivery information.
8. Can I track my order?
Yes. Once your order has been shipped, tracking details will be provided where applicable so you can monitor your delivery.
9. Can I cancel my order after placing it?
Order cancellation depends on the processing status of your order. Contact us as soon as possible if you need to cancel your order.
10. Can I return or exchange my jewellery?
Returns and exchanges are subject to our Return & Refund Policy. Please review the policy to check whether your order is eligible.
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11. What should I do if I receive a damaged or incorrect product?
Contact us as soon as possible with your order details and clear photos/videos of the product and packaging. Our team will review the issue and assist you.
12. How should I take care of my artificial jewellery?
Keep your jewellery away from water, perfume, sweat, lotions, and harsh chemicals. Store each piece in a dry place and gently clean it after use.
13. Will the jewellery look exactly like the product image?
We make every effort to display our products accurately. However, slight differences in colour may occur due to lighting, photography, or individual screen settings.
14. What if the product I want is out of stock?
You can check back later for restocking or explore similar designs available in our latest jewellery collections.
15. How can I contact INDIAURAJEWELS?
You can contact our support team through the Contact Us page. For order-related queries, please keep your order number ready for faster assistance.
