Shipping Policy
Last Updated: August 31, 2026
At INDIAURAJEWELS, we want your jewellery to reach you safely, securely, and on time. This Shipping Policy INDIAURAJEWELS explains our order processing, shipping timelines, delivery charges, tracking information, and other important details related to jewellery delivery in India.
1. Order Processing
Once your order is successfully placed and payment is confirmed, we begin preparing your jewellery for dispatch.
Orders are generally processed within 1–3 business days.
Orders placed on weekends or public holidays may be processed on the next business day.
During festive seasons, sales, or promotional periods, processing may take slightly longer.
You will receive order and shipping updates using the contact details provided during checkout.
2. Shipping & Delivery Time
We currently provide delivery services across India.
After your order has been dispatched, the estimated delivery time is generally:
Metro & Major Cities: 3–6 business days
Other Locations: 5–8 business days
Remote Areas: 7–12 business days
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.
From time to time, INDIAURAJEWELS may offer free shipping or special shipping promotions. Any applicable offer will be clearly displayed on the website.
4. Order Tracking
Once your order has been dispatched, you may receive a shipping confirmation containing your tracking details.
You can use the tracking information to monitor the progress of your online jewellery delivery.
If tracking information does not appear immediately, please allow some time for the courier partner to update the shipment status.
5. Delivery Address
Please make sure that your name, phone number, complete address, PIN code, and other delivery information are correct before placing your order.
INDIAURAJEWELS is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.
If you notice an error in your shipping address immediately after placing an order, please contact us as soon as possible. We will try to assist you, but address changes cannot always be guaranteed once an order has been processed or dispatched.
6. Delayed Deliveries
Although we work with reliable courier partners, unexpected delays can occasionally occur due to:
Severe weather conditions
Public holidays
High order volumes
Courier service disruptions
Incorrect or incomplete address details
Remote delivery locations
Other circumstances beyond our reasonable control
We appreciate your patience if your order takes longer than the estimated delivery period.
7. Damaged or Tampered Package
Your jewellery is carefully packed before dispatch.
If your package appears damaged, opened, or tampered with at the time of delivery, please do not accept the package if possible. Contact us immediately and provide photographs or video evidence of the package and its condition.
For information about returns or refunds, please visit our [Return & Refund Policy].
8. Missing or Undelivered Orders
If your order shows as delivered but you have not received it, please contact us as soon as possible so we can help investigate the shipment with the courier partner.
Please keep your order number and tracking information available when contacting our support team.
9. International Shipping
At present, INDIAURAJEWELS primarily focuses on jewellery delivery in India. International shipping availability may vary.
If international shipping becomes available, applicable delivery charges, customs duties, taxes, and delivery timelines will be communicated separately.
10. Contact Us
If you have questions about your order, INDIAURAJEWELS shipping, delivery timelines, or tracking information, please contact our customer support team through the Contact Us page.
We are always happy to help you with your order.
Thank You for Shopping with INDIAURAJEWELS
We appreciate your trust in INDIAURAJEWELS and are committed to making every jewellery purchase a smooth and enjoyable experience.